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Frequently Asked Questions

How long does it take to set up my hosting?

Shared hosting is activated instantly after payment. VPS and dedicated servers are typically ready within 1-2 hours.

What payment methods do you accept?

We accept credit cards, PayPal, bank transfers, and cryptocurrency payments.

Can I upgrade my plan later?

Yes! You can upgrade at any time through your client area. We'll help you migrate seamlessly.

Do you offer refunds?

We offer a 30-day money-back guarantee on all shared hosting plans. VPS and dedicated servers have a 7-day guarantee.

Is my data backed up?

Yes, we perform daily automated backups of all hosting accounts. You can also create manual backups from cPanel.

What is your uptime guarantee?

We guarantee 99.9% uptime. If we don't meet this, you'll receive service credits on your account.

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